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Certificate Management

Create and manage certificates for your educational content.

Overview​

Certificates add value to your educational content by providing learners with credentials they can share professionally. Create custom certificates with your branding, signature, and specific educations.

Accessing Certificates​

  1. Enter the Educator Console
  2. Click Certificates in the sidebar
  3. View and manage your certification programs

Creating a Certificate​

Step 1: Start New Certificate​

Click Add New Certificate or the plus card to begin.

Step 2: Choose Template​

Select from available certificate templates:

  • Classic Professional - Traditional design
  • Modern Minimal - Clean, contemporary
  • Academic Style - University-inspired
  • Custom Branding - Your organization's style

Step 3: Certificate Details​

FieldDescription
TitleCertificate name displayed
LanguageCertificate language
LogoYour organization logo
Educator NameName displayed on certificate

Step 4: Add Signatures​

Add up to 3 signatures:

  1. Click Add Signature
  2. Upload signature image
  3. Position on certificate
  4. Repeat for additional signatures

Step 5: Select Educations​

Choose which content earns this certificate:

  1. Click Choose Educations
  2. Browse your published content
  3. Select one or more educations
  4. Confirm selection

Step 6: Save​

Click Confirm to create the certificate.

Certificate Configuration​

Logo Requirements​

RequirementSpecification
FormatPNG, JPG
SizeMax 2MB
Dimensions300x100 recommended
BackgroundTransparent preferred

Signature Requirements​

RequirementSpecification
FormatPNG (transparent)
SizeMax 1MB
Dimensions200x80 recommended
StyleHandwritten or digital

Managing Certificates​

Editing Certificates​

  1. Click on existing certificate
  2. Modify any settings
  3. Click Confirm to save changes

What You Can Edit:

  • Title and language
  • Logo and signatures
  • Connected educations
  • Template (if available)

Deleting Certificates​

  1. Click delete icon on certificate
  2. Confirm deletion
  3. Certificate removed

Note: Users who already earned the certificate keep their copies.

Connecting Educations​

Single Education Certificate​

Award certificate for completing one education:

  • Select single education
  • User completes → certificate issued

Multiple Education Certificate​

Award certificate for completing a series:

  • Select multiple educations
  • User completes ALL → certificate issued
  • Great for course series

Removing Educations​

  1. Edit certificate
  2. Deselect educations
  3. Save changes

Certificate Issuance​

Automatic Issuance​

When a user:

  1. Completes all connected educations
  2. Passes any required tests
  3. Certificate automatically generated

Manual Verification​

Some certificates may require:

  • Assessment completion
  • Minimum score achievement
  • Credit hour fulfillment

Tracking Issuance​

In Dashboard​

View certificate issuance in Dashboard:

  1. Go to Dashboard
  2. Click Certification Progress tab
  3. See who's earned certificates

Certificate List View​

Each certificate card shows:

  • Number issued
  • Creation date
  • Connected educations count

Best Practices​

Certificate Design​

  • Use high-quality logo
  • Clear, legible signatures
  • Professional template choice
  • Consistent branding

Certificate Strategy​

ApproachUse Case
Per-educationIndividual achievements
Course seriesComplete learning paths
SpecializationExpert-level credentials

Naming Conventions​

Good certificate titles:

  • "Certificate of Completion - [Topic]"
  • "Professional Certification in [Specialty]"
  • "[Your Brand] Certified - [Skill]"

Certificate Value​

For Learners​

  • Professional credential
  • LinkedIn sharing
  • CE credit documentation
  • Career advancement

For You​

  • Increased content value
  • Higher engagement
  • Premium pricing justification
  • Brand recognition

Troubleshooting​

Certificate Not Issuing​

  • Verify user completed ALL educations
  • Check if tests are required
  • Confirm certificate is active
  • Review completion requirements

Logo/Signature Issues​

  • Verify file format (PNG/JPG)
  • Check file size limits
  • Use transparent backgrounds
  • Try re-uploading

Template Problems​

  • Refresh page
  • Clear browser cache
  • Try different template
  • Contact support

Next Steps​