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Payment Configuration

Set up and manage how you receive payments for your content.

Overview​

Configure your payment accounts to receive revenue from your educational content. Payments are processed through Stripe, providing secure and reliable transactions.

Accessing Payments​

  1. Enter the Educator Console
  2. Click Payments in the sidebar
  3. Configure your payment accounts

Payment Setup​

For Individual Educators​

Single payment account configuration:

  1. Select Account - Choose your Stripe merchant account
  2. All Revenue - All earnings go to this account

For Platform Educators​

Two payment accounts available:

Account TypePurpose
Platform AccountWhere content revenue is deposited
Your Fee AccountYour personal commission (optional)

This allows platforms to:

  • Collect revenue centrally
  • Distribute to individual educators
  • Take platform fees

Adding a Payment Account​

Step 1: Connect Stripe​

  1. Click Add New Account
  2. Redirected to Stripe onboarding
  3. Complete Stripe verification:
    • Personal/business information
    • Bank account details
    • Identity verification
  4. Return to Cicero

Step 2: Account Verification​

Stripe verifies:

  • Identity documents
  • Bank account ownership
  • Business information (if applicable)

Step 3: Account Ready​

Once verified:

  • Account appears in dropdown
  • Select for payments
  • Start receiving revenue

Selecting Payment Accounts​

Individual Educators​

  1. Open Payments page
  2. Click Educator Account dropdown
  3. Select your verified Stripe account
  4. Changes save automatically

Platform Educators​

Platform Account (Required):

  1. Click Platform Account dropdown
  2. Select where revenue goes
  3. Only owners can change this

Your Fee Account (Optional):

  1. Click Your Fee Account dropdown
  2. Select your personal account
  3. Receive your commission share

Account Requirements​

What You Need​

  • Valid bank account
  • Government ID
  • Proof of address (sometimes)
  • Business registration (for platforms)

Verification Time​

TypeTypical Time
Individual1-2 business days
Business2-5 business days

Payment Processing​

How Payments Work​

  1. Sale Occurs - User purchases your content
  2. Stripe Processes - Payment captured securely
  3. Funds Available - After processing period
  4. Payout - Transferred to your bank

Processing Times​

StageDuration
Payment captureInstant
Funds available2-7 days
Bank transfer1-3 days

Currency Handling​

  • Content priced in multiple currencies
  • Revenue converted to your payout currency
  • Exchange rates applied at transaction time

Stripe Dashboard​

Access detailed payment information:

  1. Click Stripe Login on Payments page
  2. Opens Stripe Dashboard
  3. View:
    • Transaction details
    • Payout history
    • Account balance
    • Tax documents

Stripe Features​

FeatureDescription
BalanceCurrent available funds
PayoutsTransfer history
TransactionsIndividual payments
ReportsFinancial summaries
Tax FormsAnnual tax documents

Managing Multiple Accounts​

Why Multiple Accounts?​

  • Separate business entities
  • Different bank accounts
  • Regional requirements
  • Team member payments

Switching Accounts​

  1. Open Payments page
  2. Select different account from dropdown
  3. New payments go to new account
  4. Past payments unaffected

Revenue Split (Platforms)​

How Splits Work​

For platform educators:

  1. Content sale occurs
  2. Platform takes base revenue
  3. Educator fee calculated
  4. Each receives their share

Configuration​

Platform owners configure:

  • Base platform percentage
  • Educator commission rates
  • Payment timing

Troubleshooting​

Account Not Verified​

  • Complete all Stripe requirements
  • Upload requested documents
  • Contact Stripe support
  • Allow verification time

Payments Not Showing​

  • Check Dashboard for transactions
  • Verify account is selected
  • Review Stripe for details
  • Contact support

Payout Delayed​

  • Check Stripe payout schedule
  • Verify bank details correct
  • Review for holds or issues
  • Contact Stripe support

Can't Add Account​

  • Clear browser cache
  • Try incognito mode
  • Check Stripe eligibility
  • Verify location supported

Best Practices​

Account Management​

  • Keep bank info updated
  • Monitor for verification requests
  • Review payouts regularly
  • Save tax documents

Security​

  • Use strong Stripe password
  • Enable two-factor authentication
  • Monitor for unusual activity
  • Keep contact info current

Tax Considerations​

Your Responsibility​

  • Report income appropriately
  • Save transaction records
  • Download annual summaries
  • Consult tax professional

Stripe Tax Documents​

Available in Stripe Dashboard:

  • 1099 forms (US)
  • Transaction summaries
  • Annual reports

Next Steps​